“Workplace Etiquette – Sloppy speech says a lot about you” article can be found at http://www.syracuse.com/entertainment/poststandard/index.ssf?/base/entertainment-0/113463931925020.xml&coll=1

As the article says, we communicate in 3 ways: what we say, how we say it and what we look like as we speak.

We need to remember to not use the “huh”, “you know”, “like”, etc. when we are speaking either in personal conversations or in public speaking. These are used so that we can allow our mouths to catch up with our brains, or to be sure the audience as had a chance to at least try to attempt to get the meaning of what we are saying.

One tip given is to record ourselves. Just turn on the recorder and go about our normal activities to see just how many times we use the “huh”, “you know”, etc. and try to correct our sloppy speech.